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Cbp 28 PDF Form: What You Should Know

Do not call the CBP office in your country to ask for a copy. 3. Do make an online request for information using  the CUSTOMS INFORMATION REQUESTS AND ACTIONS (CF28) website. 4. You may call the CBP office listed on form CF28 to request information. 5. When you call, refer to the name and the reference number listed to help understand your call. 6. Make sure your questions are specific and relevant to the individual's request. 7. Do not take up the phone too quickly. Be professional and prompt. 8. When answering any questions relating to your entry, try to minimize the number of additional questions asked since any further questions will need you to provide additional information. 9. Be assured that most CBP personnel would not have an answer for you, as it would not be a priority, and they have a day job. 10. Be clear regarding the information you wish to provide as you have to make sure the information you have provided is accurate and specific. Be realistic. Do not try to hide the fact that you are in the United States. Be polite to everyone regardless of the answer you receive from CBP. 11. Be sure to list any additional assistance you require because often CBP personnel have limited or no access to the information you request.  This should be an additional follow-up call and not a call to the phone to ask for help. 12. If necessary, you or the agent at the border will need to request a court order to be able to provide the requested information. The  Order for Information (FOR) is for the purpose of gaining access to information not otherwise available to the public. CBP officers have access to various government departments and agencies, including the FBI, which hold and maintain information pertaining to the public. Although there may be a court order to provide such information, the information will not be released without court order. Court Order Process: For information on the process of obtaining a court order, view the  U. S. Courts for Information.  The first time you contact CBP you are asked to fill out a paper petition for information (CF28), but it is important to remember that  CF28 is not a notice of request for information nor is  CF28 an order to produce any documents. Upon completion of the request you are to send a copy of the form to a designated location within the Office of the U.S.

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